Orders within the United States are shipped using the method you select during checkout. Sinister Labs does not ship to P.O. boxes. We do not ship on Saturdays and Sundays. All orders placed on Saturday or Sunday will be processed the next business day. During holidays, our order processing time may increase.
In-stock orders placed before 10:00 am CST will ship the same day if shipping overnight, and within two business days if using the Standard or Priority Shipping option. Orders placed after 10:00 am CST will be shipped the next business day with the selected Overnight Shipping.
PLEASE ENSURE YOU HAVE CORRECTLY IDENTIFIED YOUR SHIPPING ADDRESS AS RESIDENTIAL OR COMMERCIAL. FAILURE TO CORRECTLY IDENTIFY YOUR ADDRESS TYPE COULD RESULT IN DELAY OF YOUR SHIPMENT AND/OR ADDITIONAL SHIPPING CHARGES.
We reserve the right to choose between shipping via USPS or FedEx Ground/Home Delivery for any order selecting Standard Shipping. If your shipping address does not allow delivery via FedEx, please specify this when ordering.
Both USPS and FedEx Home Delivery deliver on Saturdays. Please be aware that selecting the Standard Shipping option may result in Saturday delivery to commercial addresses; to ensure no Saturday delivery, please instead select one of the FedEx shipping options at checkout.
Customs, Duties and Taxes
My Website (change this) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
We do ship internationally, however that as we begin implementing our new international shipping procedures, these orders may be delayed. Be sure to only select a service that delivers to your address, and to include a valid email address when checking out so that we may contact you if problems arise, and to add firstname.lastname@example.org to your list of safe domains. Please call us or contact us at email@example.com if you would like to discuss possible issues with shipping to your location.
EXPEDITED SHIPPING OPTIONS
If you choose any of the upgraded shipping options (other than Standard Shipping), the following restrictions apply:
- Bill to address and Ship To address must be the same and match the credit card billing address
- Expedited Shipping is available only to locations where FedEx or USPS offer these upgraded shipping services.
- Items on back order will be removed from the primary shipment, and the remaining items will be shipped out when they become available via the Standard Shipping method.