1. Can I still order if I'm not in Canada?
We apologize, but currently, we only ship within Canada. We are working on expanding our shipping locations in the future, so please stay tuned for updates. or send us an Email: info@sinfitnutrition.com
2. Do you offer international shipping?
Currently, we only ship to addresses within Canada. We are exploring options for international shipping in the future.
3. What payment methods do you accept?
- We accept major credit cards, including Visa, MasterCard, and American Express, as well as PayPal for your convenience.
4. How long does shipping take?
- Shipping times may vary depending on your location within Canada. Typically, orders are processed within [1] business days, and delivery times may range from [1] to [5] business days.
5. What is the cost of shipping?
Shipping costs can vary based on the weight and destination of your order. You can calculate the shipping cost during the checkout process.
6. Do you offer free shipping?
We may have promotions offering free shipping from time to time. Please check our website or subscribe to our newsletter to stay updated on current promotions.
7. What is your return policy?
We have a hassle-free return policy. If you are not satisfied with your purchase, please contact our customer support within [14] days of receiving your order to initiate a return or exchange.
8. Are your products available in physical stores?
Yes SINFIT products are available in physical stores. Please send us an email and include your location. info@sinfitnutrition.com
9. Are your products suitable for dietary restrictions?
- We offer a variety of functional foods, including options for various dietary restrictions such as low sugar, low carb, low sodium, gluten-free, vegan, and dairy-free. Please check the product descriptions for specific dietary information.
10. How can I contact customer support?
- You can reach our customer support team through our [Contact Us page](link) or by sending an email to info@sinfitnutrition.com. We aim to respond to inquiries within [2] business days.
11. Do you offer discounts or promotions?
We do run special promotions and discounts. To stay updated on our latest offers, please subscribe to our newsletter and follow us on social media.
12. Can I track my order?
Yes, you will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the status and delivery of your order. Questions: info@sinfitnutrition.com
13. What should I do if my order is damaged or incorrect?
If you receive a damaged or incorrect item, please contact our customer support team immediately, and we will work to resolve the issue promptly. info@sinfitnutrition.com
14. Are your products certified organic or non-GMO?
Some of our products are certified organic or non-GMO. You can find specific certifications and product details on the individual product pages.
15. How can I stay updated on new product releases?
To stay informed about our latest product releases and updates, please subscribe to our newsletter and follow us on social media platforms.